Why We Are Different
We have been told by many of our patients that what makes our practice different is the people who work here. All of our team members have been selected largely because of their friendly personalities and commitment to caring about the people they interact with.
We are also different because our practice is one of the few in Southern California that offers in-office digital radiography. Not only is this a timesaving convenience for the patients, but it is also much safer than regular x-rays due to the high-speed, lower dosage required during exposure.
We offer other forms of state-of-the-art technology to enhance our patients' interaction with our practice. For example, via our website we provide private and secure access for our patients to be able to see their account status, make payments, review and change their appointment times, and play their Invisalign treatment movie.
We want you to know who we are and what we think. Therefore, we have developed a philosophy statement so you can see if our values align with yours:
Our Practice Philosophy
We would like you to know how we feel about providing orthodontic care for our patients. We know you have a choice of where to get your orthodontic treatment. We sincerely appreciate the opportunity to offer our care to you. We, also, have a choice: we have chosen to be a small, caring, personal group of friendly health care professionals rather than a large clinic too busy to give each person the time and individual attention they deserve.
We have selected a number of words which we feel describe our commitment to our patients: Communication, Responsible, Personable, Individualized, Ethics, Integrity, and Quality.
Communication is important in any relationship. We use it to inform and educate you; we need and encourage your feedback so that we can continuously improve your treatment here - if you don't like the service you get here, we'd like you to tell us; if you do like the service you get here, we'd like you to tell your friends.
We feel responsible to provide you a safe and comfortable place for your orthodontic treatment. We will exceed the recommended sterilization guidelines and always use high quality equipment and supplies.
As we said above, our personable style means that all of us are accessible to your needs. You'll always find us friendly and accommodating because we really care about you and how you are treated here. We want you feel at home while visiting our office.
We individualize every aspect of your relationship with our practice to better suit your needs, from your treatment plan and fee structure to your appointment scheduling and retainer color.
Ethics means, to us, 'Do the right thing!' and that's how we make decisions around here. All of us hold being a dental professional in high regard and are committed to the integrity of an esteemed ethical code.
We announce this philosophy so that you will know we consider you and your orthodontic needs our purpose in this practice. We are committed to giving you the best treatment our professional abilities have to offer while sharing a personal relationship with you when you visit our office.
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